FAQs

1. How long does order processing take?
Orders are usually processed within 1–3 business days before shipping.

2. How long does delivery take?
Delivery normally takes 3–7 business days, depending on location and courier service.

3. Will I receive order tracking?
Yes, once your order is shipped, tracking details will be shared with you.

4. Can I change my shipping address after placing an order?
You can request a change within a short time after placing the order. Once shipped, changes aren’t possible.

5. What happens if I’m not available at delivery time?
The courier may contact you or attempt delivery again based on their policy.

6. Do you ship on weekends or holidays?
Orders are processed on business days only. Shipping may pause during holidays.

7. What if my order is delayed?
Delays can happen due to weather, peak seasons, or courier issues. We appreciate your patience.

8. What if I receive a damaged product?
Contact us within 24 hours of delivery with clear photos, and we’ll assist you.

9. Can I cancel my order after placing it?
Orders can be canceled only before they are shipped.

10. How can I contact support?
You can reach us anytime through our contact page or support chat.